1. Acceptance of Terms
By using https://downlabs.co or engaging Downlabs for services, you agree to these Terms of Service and any applicable project documents (including proposals, statements of work, and invoices).
2. Services
Downlabs provides digital product services, including AI product development, browser extensions, web platforms, mobile applications, automation systems, and related advisory or support services. Exact scope, deliverables, and timelines are defined per project agreement.
3. Client Responsibilities
- Provide accurate project requirements, approvals, and timely feedback.
- Ensure rights to all data, assets, and content shared with Downlabs.
- Maintain legal compliance for your product, users, and business operations.
- Use delivered systems responsibly and lawfully.
4. Fees and Payments
Fees, milestones, billing schedules, and payment terms are specified in writing for each engagement. Late payments may pause delivery until balances are resolved.
5. Intellectual Property
Unless otherwise agreed in writing, each party retains ownership of its pre-existing intellectual property. Ownership and license terms for project deliverables are governed by the applicable project agreement and become effective as stated there.
6. Confidentiality
Both parties agree to protect confidential information and use it only for project execution and support. Confidentiality obligations continue after project completion as required by contract or law.
7. AI and Third-Party Services
Projects may use third-party providers (for example model APIs, cloud services, analytics, or integrations). Availability, pricing, and policy changes from third parties are outside Downlabs control. We design with reliability and observability best practices, but uninterrupted third-party service cannot be guaranteed.
8. Warranty Disclaimer
Services are provided on a commercially reasonable basis. Except as expressly stated in writing, Downlabs disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law, Downlabs is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption. Any direct liability is limited as specified in the governing project agreement.
10. Termination
Either party may terminate an engagement according to the agreed project terms. On termination, fees for completed work and committed costs remain payable unless otherwise agreed in writing.
11. Changes to Terms
We may update these Terms of Service to reflect legal or business changes. Updated terms become effective when posted on this page unless a later effective date is stated.